Need help? Call Postal 9-1-1 … The Postal Hotline

Need advice on a pressing postal issue? Call Idealliance’s Postal Hotline and be connected with G. P. “George” Heinrich for advice regarding implementation within your company of a particular postal regulation, assistance with a mail acceptance problem or help with operational issues.

Idealliance Members get the membership benefit of the first 30 minutes of every communication with George is complimentary(Charges are incurred for non-members or longer consulting sessions.)

Examples of typical questions:

  • What happens if my customer refuses to update their data?
  • I have a problem with acceptance; they say my permit is incorrect.
  • How do I check to see if the background color is acceptable?

Don’t pull your hair out trying to solve postal or operational troubles, George has already done that for you! Call G. P. “George” Heinrich at 303.325.3048, 8 am – 6 pm Mountain Time.

If you need help on an operational issue, remember to use the online Connected Community for active discussions and real-time responses.

If you need help in understanding a postal regulation, please contact Idealliance’s Vice President of Postal Affairs, Leo Raymond at 703-837-1089.